Please make sure the bike you select is the correct size for you. For an exchange, you must pay the shipping for your original order to come back as well as the outgoing shipping for the bike you are exchanging for. The bike must be unopened and unridden in the original packaging. If you request assembly for your order and accept the bicycle, it cannot be returned.
All straight returns are subject to a 15% restocking fee and return shipping. The item must be returned in the original packaging (unopened and unridden). You have a 30-day return window from when you receive your item to be able to return it. Once you are past this 30-day window, it can no longer be accepted for a return.